Terms of service

Terms of Service

Last Updated:19-06-2026

Welcome to Velluxer ("we," "our," or "us"). By accessing or using our website, products, or services, you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

- You must provide accurate, current, and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to accept responsibility for all activities that occur under your account.
- We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

- All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.
- Prices are subject to change without prior notice.
- We reserve the right to correct pricing errors or inaccuracies at any time.
- Payment must be completed before an order is processed and shipped.
- We accept payment methods displayed during checkout.

3. Product Descriptions

- We strive to ensure that product descriptions, images, and specifications are accurate.
- However, we do not guarantee that all information is error-free, complete, or current.
- Product colors and appearances may vary slightly due to screen settings and manufacturing processes.
- We reserve the right to modify product information without prior notice.

4. Order Acceptance

- Placing an order does not guarantee acceptance of that order.
- We reserve the right to refuse, cancel, or limit any order at our sole discretion.
- Orders may be canceled due to pricing errors, suspected fraud, product availability issues, or other legitimate reasons.
- If payment has been collected for a canceled order, a full refund will be issued.

5. Shipping and Delivery

- Shipping times are estimates and are not guaranteed.
- Delivery delays may occur due to courier issues, weather conditions, public holidays, or other circumstances beyond our control.
- Customers are responsible for providing accurate shipping information.
- We are not responsible for delays caused by incorrect shipping details provided by customers.

6. Returns and Refunds

- Returns and refunds are governed by our Return & Refund Policy.
- Customers should review the Return & Refund Policy before making a purchase.
- We reserve the right to deny return requests that do not meet the policy requirements.

7. Prohibited Uses

You agree not to:

- Use the website for any unlawful purpose.
- Violate any applicable local, state, national, or international laws.
- Attempt to gain unauthorized access to our systems or networks.
- Interfere with the operation or security of the website.
- Upload or transmit viruses, malware, or harmful code.
- Use our products or services for fraudulent or abusive activities.

Violation of these rules may result in immediate suspension or termination of access.

8. Intellectual Property

- All content on this website, including text, graphics, logos, images, designs, and trademarks, is the property of Velluxer or its licensors.
- No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

- Velluxer shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of our website, products, or services.
- Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.
- We do not guarantee uninterrupted or error-free operation of the website.

10. Indemnification

You agree to indemnify and hold harmless Velluxer, its owners, employees, affiliates, and partners from any claims, losses, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the website.

11. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

Changes become effective immediately upon posting on the website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or any transactions conducted through the website shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: Velluxer
Email: velluxer@gmail.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.